Our Reviews
Christian M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/30/2025
The service was adequate but I’m very disappointed that there are never special offers on oil changes for Diesel trucks. My Silverado 1500 with the 3.0 diesel engine only uses 7 qts of oil and cost $130 while a the same truck with a large V8 gas engine can get a full synthetic oil change for only $80. There is no reason for that large a cost disparity.
1/31/2025
Christian, thank you. We appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (574) 584-3328 so we can assist you further. All Star Customer Care reviews@allstarautomotive.com
NAPPANEE, IN
Pheadre R|2021 Chevrolet Trailblazer
Confirmed Service Customer
2/3/2025
I took my car in for an oil change and when I went to pay it was $40 more because they changed my air filter without checking with me first.
2/4/2025
Thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (574) 584-3328. We look forward to hearing from you.
ELKHART, IN
Donna P|2025 Chevrolet Trax
Confirmed Sales Customer
2/11/2025
DeMonte was great to work with, no pressure and all the info I needed.
DEMONTE THOMPSON
2/12/2025
Donna, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
MISHAWAKA, IN
Shawn M|2020 Chevrolet Trax
Confirmed Service Customer
2/11/2025
i have taken my car twice to get it fixed here each time it comes back not 100% fixed im so done with this car and this dealership
2/12/2025
Shawn, thank you for taking the time to leave us feedback about your experience with us. Here at Tom Naquin Chevrolet-Nissan-Cadillac, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (574) 584-3328 to discuss ways we can better serve you in the future.
ELKHART, IN
Marc B|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
2/11/2025
Great experience working with Nik Naquin & Tracy McDonald! They understand how to tailor their services to work with customers of all knowledge levels. They are always helpful and responsive.
TRACY MCDONALD
2/12/2025
Marc, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GOSHEN, IN
James S|2025 Chevrolet Tahoe
Confirmed Sales Customer
2/25/2025
Experience was top notch - everyone did a great job.
TRACY MCDONALD
2/26/2025
James, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRANGER, IN
Cynthia K|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/25/2025
Very nice and friendly, took care of one small thing while I was there.
2/26/2025
Cynthia, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EDWARDSBURG, MI
Marlis W|2015 Chevrolet Impala
Confirmed Service Customer
1/29/2025
Everyone was courteous and the service was prompt.
1/30/2025
Marlis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
OSCEOLA, IN
Carly M|2025 Chevrolet Equinox
Confirmed Sales Customer
1/30/2025
Mike was wonderful to work with. Would definitely send anyone his way to purchase a vehicle. He was very knowledgeable and personable. Worked hard to make sure we were able to afford our payment and have the car we wanted
MICHAEL KARPENKO
1/31/2025
Carly, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Merle Y|2014 Chevrolet Impala
Confirmed Service Customer
2/1/2025
The trunk latch was not repaired, will have to repair again.
2/3/2025
Merle, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (574) 584-3328 to discuss your concerns, as your satisfaction is of utmost importance to us.
ELKHART, IN
Thomas M|2018 Chevrolet Tahoe
Confirmed Service Customer
2/20/2025
They always provide a quality job of servicing my Tahoe. Thank you.
2/21/2025
Thomas, thank you for choosing Tom Naquin Chevrolet-Nissan-Cadillac as your first choice for all your automotive needs! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tom Naquin Chevrolet-Nissan-Cadillac!
MISHAWAKA, IN
Jim D|2023 GMC Sierra 1500
Confirmed Service Customer
2/26/2025
Service was completed in time and very well done. Very friendly customer service
2/27/2025
Jim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Devin B|2022 Chevrolet Tahoe
Confirmed Service Customer
2/27/2025
The service side was fantastic, let me drop it off before my scheduled appointment, stayed in communication along the way and was complete the following day. I just want to say even when i walked it the service team was very welcoming and i appreciated the sense of urgency. I've been in the area for a little over a year and I had a very horrible experience at Gurley Leep on my last service so i believe i have found my new Chevy dealer and i'm very grateful for this positive experience.
2/28/2025
Devin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MISHAWAKA, IN
Kurt H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/28/2025
Friendly staff, on time and did great service.
3/2/2025
Kurt, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
GRANGER, IN
Jason N|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/2/2025
Always a pleasure dealing with Tom Naquin Chevy.
3/3/2025
Jason, thank you for choosing Tom Naquin Chevrolet-Nissan-Cadillac as your first choice for all your automotive needs! We hope to see you soon!
ELKHART, IN
David F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/3/2025
Can't beat Naquin's service department.
3/4/2025
David, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
EDWARDSBURG, MI
Cynthia H|2023 Chevrolet Equinox
Confirmed Service Customer
3/10/2025
Friendly, personable and timely.
3/12/2025
Cynthia, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
CASSOPOLIS, MI
Anthony J|2019 Chevrolet Traverse
Confirmed Service Customer
3/10/2025
The staff members in all areas of the dealership are easy to work with.
3/12/2025
Anthony, we appreciate your positive review about your recent experience with us! Thank you for choosing Tom Naquin Chevrolet-Nissan-Cadillac and we hope to see you again.
MIDDLEBURY, IN
Larry C|2022 Chevrolet Traverse
Confirmed Service Customer
3/17/2025
Did fantastic job detailing and changing the oil
3/18/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
GRANGER, IN
Leslie P|2021 Chevrolet Trax
Confirmed Service Customer
3/17/2025
They were very friendly and efficient on that day
3/18/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Brent T|2024 Chevrolet Tahoe
Confirmed Sales Customer
3/20/2025
Tracy McDonald made my experience very smooth. He took the time needed to explain in great detail, all the features in my Tahoe and how to use them. Tracy also followed up with me the next day, inquiring if there was any feature that I was still not sure or comfortable with, and needed to be explained again. I left the dealership with the feeling that customer service was job one with Tracy.
TRACY MCDONALD
3/21/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
James N|2025 Chevrolet Colorado
Confirmed Sales Customer
4/2/2025
I cannot say enough good things about Tom Naquin Chevrolet it is always a great experience
TRACY MCDONALD
4/5/2025
James, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
ELKHART, IN
Todd Y|2021 Chevrolet Tahoe
Confirmed Service Customer
3/17/2025
Professional and considerate throughout the experience.
3/18/2025
Todd, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OSCEOLA, IN
Lizabeth K|2025 Chevrolet Trax
Confirmed Sales Customer
3/25/2025
The experience we had at Tom Naquin was fabulous as always!!! From the test drive to the final signatures we could not have been happier!!! Thank you no Nik Naquin and his entire team!!! We appreciate you all more than words can express!!!!!
TRACY MCDONALD
3/26/2025
Lizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Naquin Chevrolet-Nissan-Cadillac! We are always more than happy to assist you if anything else comes up. Take care!
MISHAWAKA, IN
Ronald D|2017 Chevrolet Tahoe
Confirmed Service Customer
3/28/2025
.
3/30/2025
Ronald, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
ELKHART, IN
David C|2016 GMC Terrain
Confirmed Service Customer
3/28/2025
we like the service there and the pople are nice i tell any body i know to go there
3/31/2025
David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
GOSHEN, IN
Robert K|2023 Chevrolet Corvette Z06
Confirmed Service Customer
4/10/2025
Great group of Service Dept personnel. Special thanks to Rick, Mark and Mike. They always exceed expectations
4/11/2025
Robert, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
JONES, MI
David G|2011 GMC Sierra
Confirmed Service Customer
4/13/2025
Full service
4/14/2025
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WHITE PIGEON, MI
Adam R|2019 GMC 1500 Sierra
Confirmed Service Customer
4/16/2025
Service department was great.
4/17/2025
Adam, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MISHAWAKA, IN
Maryann V|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/22/2025
Very patient on finding problem and would not stop searching until they found the issue
4/23/2025
Maryann, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SOUTH BEND, IN
Kenneth S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/6/2025
Oil change done in a timely manner.
4/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Don S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/10/2025
Was big job. Did quickly and right the first time
4/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
SOUTH BEND, IN
James B|2020 GMC Acadia
Confirmed Service Customer
4/11/2025
Maintenance was done quickly and professionally.
4/12/2025
James, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
MISHAWAKA, IN
David C|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/15/2025
Fast , friendly and very professional!!!
4/16/2025
David, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ELKHART, IN
Danny C|2021 Chevrolet Trax
Confirmed Service Customer
4/16/2025
Everyone was extremely pleasant.
4/17/2025
Danny, Your satisfaction is important to us, so we want to sincerely thank you for choosing Tom Naquin Chevrolet-Nissan-Cadillac and we hope to see you again soon!
ELKHART, IN
Jeri H|2017 Chevrolet Cruze
Confirmed Service Customer
4/23/2025
Sherill got my car fixed and really helped me out.
4/24/2025
Jeri, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!
ELKHART, IN
Gayle H|2018 Chevrolet Equinox
Confirmed Service Customer
4/24/2025
Very helpful willing to listen to my questions very nice
4/25/2025
Gayle, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
SOUTH BEND, IN
Myron S|2020 Chevrolet Impala
Confirmed Service Customer
4/24/2025
I brought my car in for an oil change and tire rotation. They had it done in an hour and I was on my way.
4/25/2025
Myron, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
GOSHEN, IN
Lawrence L|2019 Chevrolet Corvette
Confirmed Service Customer
4/25/2025
I made an appointment to have the oil changed in my Corvette. I arrived a little early and they were ready to get started. The whole operation took about an hour, which is normal in my experience. Everything went according to plan and I'm completely satisfied.
4/27/2025
Lawrence, your satisfaction is important to us, so we want to sincerely thank you for choosing Tom Naquin Chevrolet-Nissan-Cadillac and we hope to see you again soon!
GRANGER, IN
Rolene T|2018 Chevrolet Equinox
Confirmed Service Customer
4/27/2025
I waited over 1hr and 30 minutes for and oil change with an appointment then they didn’t turn my mileage back for my oil and charged me $79.95 for that I think I will be going somewhere else
4/28/2025
Rolene, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (574) 584-3328 when you have a chance. Thank you, and we look forward to hearing from you.
GOSHEN, IN
Kirsten G|2024 Chevrolet Suburban 1500
Confirmed Sales Customer
4/28/2025
We did a remote transaction (not in person) with Tom Naquin Chevy. We worked with Mike (salesman) and Lance (sales/finance manager). Both were super easy to work with and very responsive, the transaction went smoothly and they delivered our new Suburban to our home! We would highly recommend Tom Naquin Chevy to anyone!
MICHAEL KARPENKO
4/29/2025
Kirsten, we're happy to hear you had such a positive experience with our team! Thank you for choosing Tom Naquin Chevrolet-Nissan-Cadillac and we hope to see you again.
AVON LAKE, OH
Steve M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/7/2025
Oil change 👍
5/8/2025
Steve, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
ELKHART, IN
Daniel C|2023 Chevrolet Traverse
Confirmed Service Customer
5/9/2025
Just was in for an oil change and tire rotation. Everything went very well as usual.
5/11/2025
Daniel, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ELKHART, IN
Phyllis T|2020 Chevrolet Equinox
Confirmed Service Customer
5/16/2025
All staff are very friendly and professional. Work is done in a timely fashion. I have been a customer at Naquin’s for over 60 years and would highly recommend them to anyone.
5/18/2025
Phyllis, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
UNION, MI
William M|2008 Chevrolet Avalanche
Confirmed Service Customer
5/21/2025
Great service, as always
5/22/2025
William, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
SOUTH BEND, IN
David L|2014 Chevrolet Corvette
Confirmed Service Customer
5/22/2025
In on time, completed promptly, everyone freindly
5/23/2025
David, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
GRANGER, IN
Richard P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/23/2025
Tom Naquin's sales and customer service is the very best.
TRACY MCDONALD
5/24/2025
Richard, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NILES, MI
Ronald D|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/29/2025
Great atmosphere and people.
TRACY MCDONALD
4/30/2025
Ronald, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ELKHART, IN
Bryan B|2020 Chevrolet Corvette
Confirmed Service Customer
5/7/2025
Matt Iemma handled my service appointment. I was taken care of professionally and courteously. The shuttle service to and from my work was expedient and the morning and afternoon drivers were both very pleasant.
5/8/2025
We're happy you found our staff to be so supportive during your experience here at Tom Naquin Chevrolet-Nissan-Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.
ELKHART, IN
Robert K|2023 Chevrolet Corvette Z06
Confirmed Service Customer
6/3/2025
Excellent experience
6/5/2025
Robert, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
JONES, MI
James B|2021 Chevrolet Corvette
Confirmed Service Customer
6/13/2025
Always friendly and great service. We highly recommend to everyone.
6/15/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MIDDLEBURY, IN
Jeff S|2024 Chevrolet Tahoe
Confirmed Service Customer
6/13/2025
Great service and technician was knowledgeable and efficient.
6/15/2025
Jeff, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
granger, IN
Dorothy G|2013 Chevrolet Malibu
Confirmed Service Customer
6/13/2025
I have always had great service every time I visit Tom Naquin. Matt helped me so much. very thankful he was able to help me with my key fob replacement.
6/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ELKHART, IN
Victor R|2023 Chevrolet Blazer
Confirmed Service Customer
6/17/2025
Great service as always. Oil change & tire rotation. Easy in. Easy out.
6/18/2025
Victor, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
BRISTOL, IN
Brett J|2021 Chevrolet Camaro
Confirmed Service Customer
6/19/2025
Awesome!!! Friendly and professional!!! Always impressed
6/20/2025
Brett, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ELKHART, IN
Shelly S|2007 Chevrolet Corvette
Confirmed Service Customer
6/19/2025
Expensive visit, but they got our key fob for our Corvette working.
6/20/2025
Shelly, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
JONES, MI
Laverne M|2015 Chevrolet Equinox
Confirmed Service Customer
5/29/2025
Good service— pleased with the check of various systems along with the oil change
5/30/2025
Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ELKHART, IN
Pamela F|2015 GMC Yukon
Confirmed Service Customer
6/14/2025
Brought in Yukon Denali 2015 unscheduled. Naquin’s has always since 2008 been my go help place. I bought 2 vehicles inn2008. Paid cash for 2008 Escalade and 2007 XLR Cadillac roadster. I know this place well and the service department. This was a huge let down. Much to detailed to write. Long story short I called a tow truck to take it to a transmission place in Mishawaka after no call backs
6/16/2025
Pamela, it's upsetting to hear that your experience was anything but stellar. Please contact us at (574) 584-3328 when you have an opportunity, and we will be more than happy to try and turn your experience around.
ELKHART, IN
Edward B|2025 Chevrolet Equinox
Confirmed Service Customer
6/24/2025
Awesome 👍
6/25/2025
Edward, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
OSCEOLA, IN
James P|2017 Chevrolet Colorado
Confirmed Service Customer
6/25/2025
Everything was great
6/25/2025
James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SOUTH BEND, IN
Doug L|2019 Chevrolet Tahoe
Confirmed Service Customer
6/30/2025
Excellent dealership, very clean, great service advisors & wish we had this dealership in Goshen!!
7/1/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
GOSHEN, IN
Ronald D|2017 Chevrolet Tahoe
Confirmed Service Customer
7/1/2025
Everyone is pleasant
7/3/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ELKHART, IN
Paul O|2024 Chevrolet Corvette
Confirmed Service Customer
7/2/2025
Had an oil change and a rear spoiler installed. Great Customer Service and work they did was better than I imagined!
7/4/2025
Paul, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GOSHEN, IN
John B|2016 Chevrolet Corvette
Confirmed Service Customer
7/3/2025
Friendly staff. Excellent service.
7/6/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ELKHART, IN
Randall B|2024 Chevrolet Equinox
Confirmed Service Customer
7/3/2025
Always a pleasant experience, friendly staff. Vehicle was ready when they said that it would be.
7/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GOSHEN, IN
Candice R|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/27/2025
Was not able to find my GM rewards account Called GM and they emailed me my account number
6/29/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (574) 584-3328 when you have a chance. Thank you, and we look forward to hearing from you.
BRISTOL, IN
Pamela F|2015 GMC Yukon
Confirmed Service Customer
7/2/2025
My air went out in my GMC They scheduled me right in. I received a call the same day that it was fixed!!! I didn’t anticipate it for several days because I didn’t have an actual appt that I recall. Air is fixed and also had an oil change same day! I’m proud of this service department!
7/5/2025
Pamela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Deborah S|2018 Chevrolet Equinox
Confirmed Service Customer
7/7/2025
The staff is always very professional, respectful, and friendly when I have been at the dealership. The work on my car was taking longer than anticipated so they kindly provided a complimentary to my home and pick up service when the work was completed. It has always been a positive experience when I visited Tom Naquin.
7/8/2025
Deborah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
William P|2022 Chevrolet Malibu
Confirmed Service Customer
7/7/2025
I HAD A WARRANTY CONCERN WITH MY VEHICLE, I WAS ABLE TO SCHEDULE THE WORK PROMPTLY. TOM NAQUINS HAD THE COMPONENT IN STOCK TO FACILTATE THE REPAIR. ADVISOR BILL BURNS WAS PRO ACTIVE IN GETTING THE REPAIRS PERFORMED AS WELL AS THE TECHNICIAN MIKE CORWIN ! I WOULD HIGHLY RECOMMEND TOM NAQUIN CHEVROLET CADILLAC FOR ANY REPAIRS FOR ONES VEHICLE !
7/8/2025
William, thank you so much for your positive comments about Tom Naquin Chevrolet-Nissan-Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Brian A|2004 Chevrolet Silverado 1500
Confirmed Service Customer
7/18/2025
The service department was very knowledgeable and polite in my past years with Tom Naquin. I could not ask for more. Thank you to all personnel.
7/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
UNION, MI
Curt J|2020 Chevrolet Suburban
Confirmed Service Customer
7/21/2025
Simple oil change. Nothing more / nothing less. In / out on time
7/22/2025
Curt, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EDWARDSBURG, MI
Michael H|2026 Chevrolet Equinox
Confirmed Sales Customer
7/22/2025
Our experience was great everyone went out of their way to be sure we were completely satisfied!
TRACY MCDONALD
7/23/2025
Michael, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Michael W|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/3/2025
Nice
7/6/2025
Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ELKHART, IN
Waneta T|2020 Chevrolet Malibu
Confirmed Service Customer
7/9/2025
Excellent customer service Easy online scheduling Quick service!!!!
7/11/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
MIDDLEBURY, IN
James S|2022 Chevrolet Camaro
Confirmed Service Customer
7/30/2025
Took over 8 hours to get new tires put on my car. All four of my wheels are scratched/ gouged up from where wheel weights were removed. I was expecting their price matching policy to be an actual price match. Turns out it wasn't and it was hundreds more than if I would have gotten the tires from Costco. They did price match the tires but then there were extra charges added in that I would not have had if I just would have stuck with Costco. I'm mostly upset about the damages done to my wheels from where the old wheel weights were removed. It appears they used something metal to scrape the weights off. The markings left behind on each wheel looks like a simple screwdriver was used and it left scratches and gouges on all of my wheels.
8/1/2025
James, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (574) 584-3328 to discuss your concerns, as your satisfaction is of utmost importance to us.
ELKHART, IN
Ronald D|2017 Chevrolet Tahoe
Confirmed Service Customer
8/1/2025
Matt is the best
8/4/2025
Ronald, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
ELKHART, IN
Cynthia K|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/14/2025
.
8/16/2025
Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
EDWARDSBURG, MI
Robert I|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/15/2025
Always friendly with great service!
8/17/2025
Robert, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
ELKHART, IN
Rusty C|2017 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
Was greeted very well and the lady did everything asked her to get done, but I did tell her to make sure that the vehicle doesn’t get washed, but they did it anyway so I had to wait until it was completely wiped off before I was able to leave. Overall I was very pleased how everything was taken care of for me.
8/17/2025
We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
OSCEOLA, IN
Ronnie M|2023 GMC Acadia
Confirmed Service Customer
7/24/2025
I always get respect and good service when I come here.
7/25/2025
Ronnie, your satisfaction is important to us, so we want to sincerely thank you for choosing Tom Naquin Chevrolet-Nissan-Cadillac and we hope to see you again soon!
OSCEOLA, IN
Steven B|2025 Chevrolet Silverado EV
Confirmed Sales Customer
7/25/2025
Great
CHRISTOFER WILLIAMS
7/27/2025
Steven, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ELKHART, IN
Edward B|2025 Chevrolet Equinox
Confirmed Service Customer
7/30/2025
awesome job, wrote the work order and replace the backup camera in less than an hour.
8/1/2025
Edward, your satisfaction is important to us, so we want to sincerely thank you for choosing Tom Naquin Chevrolet-Nissan-Cadillac and we hope to see you again soon!
OSCEOLA, IN
Carol T|2025 Chevrolet Trax
Confirmed Service Customer
8/12/2025
Everything went great. The guys were really nice and my oil change was done quickly. They even washed my car 😆
8/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
ELKHART, IN
Anthony J|2019 Chevrolet Traverse
Confirmed Service Customer
8/19/2025
Very pleased with our dealings with Tom Naquin and those working there.
8/20/2025
Anthony, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MIDDLEBURY, IN
Rochael J|2015 Chevrolet Impala
Confirmed Service Customer
8/20/2025
I know my car is going to be fixed right. With Tom Naquin. I’ll only a car from Tom Naquin.
8/21/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
ELKHART, IN
Joshua S|2025 Chevrolet Suburban
Confirmed Sales Customer
8/22/2025
Easy to do business
TRACY MCDONALD
8/24/2025
Joshua, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
GOSHEN, IN
George B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/7/2025
Tracy was an awesome salesman. He took a lot of time explaining all the features and setting us up! Thank you Tracy McDonald!
TRACY MCDONALD
9/8/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
OSCEOLA, IN
Laura J|2018 Chevrolet Tahoe
Confirmed Service Customer
9/8/2025
I have had some issues readjusting to my Tahoe with regard to the blower and vent status. I drove Toyotas for 20 years. The Toyota pulls the cabin air from the back of the cabin so you can shut the heat and air off and just have cool air through the vent. There was an issue with debris in the blower after a $240 oil change when you changed a cabin filter. I assumed that a vent door was stuck after that and brought it back to evaluate why I can’t get cool air through the dash. After a $93 diagnosis, I find out that the only way to get cool air through the dash is having the air conditioning running 🤔😔 The team said that that was functioning normally. 😬 kinda silly since I have had my Tahoe for over a year 🤷♀️
MISHAWAKA, IN
Elliott B|2024 Chevrolet Tahoe
Confirmed Service Customer
8/16/2025
Great as always.
8/18/2025
Elliott, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Kimberly T|2021 Chevrolet Blazer
Confirmed Service Customer
8/20/2025
Friendly and prompt service. Made may day that the repair would be covered under warranty which I thought had expired. Thank you!
8/21/2025
Kimberly, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
William P|2022 Chevrolet Malibu
Confirmed Service Customer
8/22/2025
WARRANTY CONCERN DONE PROFESSIONALLY & QUICKLY, WELL PLEASED WITH THE WORK !
8/25/2025
William, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
ELKHART, IN
Christine H|2011 Chevrolet Impala
Confirmed Service Customer
8/26/2025
I was able to quickly get my car in for an Oil change and tire rotation. I found it cleaner than when I brought it in and parked in side o that my cane and I did not have to go far to drive away. Thanks guys!
8/26/2025
Christine, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Naquin Chevrolet-Nissan-Cadillac! We sincerely value your business and look forward to your next visit!
ELKHART, IN
Michael H|2026 Chevrolet Equinox
Confirmed Service Customer
8/27/2025
Everyone is so helpful & courteous & love your coffee!
8/27/2025
Michael, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
ELKHART, IN
Arthur Dennis And Ma I|2024 Chevrolet Corvette Z06
Confirmed Service Customer
8/29/2025
Fast friendly service department. Bill was very helpful
9/1/2025
We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
UNION, MI
James M|2015 Chevrolet Camaro
Confirmed Service Customer
9/11/2025
Work was done very well got vechile back as time promised.
9/11/2025
James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ELKHART, IN
Todd Y|2021 Chevrolet Tahoe
Confirmed Service Customer
9/16/2025
Friendly, timely and professional service.
9/17/2025
Todd, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OSCEOLA, IN
Graydon E|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/21/2025
A very prompt professional sales force. Everything was completed as promised.
TRACY MCDONALD
9/22/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
VICKSBURG, MI
Karl R|2024 Chevrolet Colorado
Confirmed Service Customer
9/12/2025
Unfortunately, there is not enough room on this document for me to explain my dissatisfaction with GM and your service department's communication with your sales department and me.
9/15/2025
Karl, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (574) 584-3328 when you have a chance. Thank you, and we look forward to hearing from you.
FT.MYERS, FL
John H|2024 GMC Sierra 3500 HD
Confirmed Service Customer
9/13/2025
Every one was very professional and informative. The only suggestion is maybe have the TV on and some small snacks while waiting. I was there for about 2hours and I did get a little hungry. Other than that the experience was great.
9/15/2025
John, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LITTLE ROCK, AR
Scott C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/13/2025
Great visit, very professional and knowledgeable!
9/15/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Naquin Chevrolet-Nissan-Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRISTOL, IN
Nickolaus Z|2026 Chevrolet Colorado
Confirmed Sales Customer
9/23/2025
I tried to buy a 2022 Colorado from them to replace my 2004 s10. They said no inventory, six months to get one. I wanted it before my trip to Florida. Not possible. My old s-10 broke down many times on my vacation. And it I ended up at Adventure Chevrolet, Dalton Georgia. They Sold me New 2022 Chevrolet Colorado. Because they couldn't fix my s10. The new Colorado was a nightmare to many problems to list. Thanks to Tom Naquin they took it in on trade, and sold me a 2026 Colorado. They were very professional and had a great experience there. Very clean and organized business.
SARAH DOWNS
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Daniel C|2023 Chevrolet Traverse
Confirmed Service Customer
9/23/2025
Just was in for an oil change and tire rotation. Everything went well as usual.
9/24/2025
Daniel, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Tom Naquin Chevrolet-Nissan-Cadillac
ELKHART, IN
Nickolaus Z|2022 Chevrolet Colorado
Confirmed Service Customer
9/25/2025
Sarah Downs, Lance Oliver, was very good at there jobs. I am not an easy person to sell a new truck. I bought a 2022 Colorado from Adventure Chevrolet in Dalton Georgia. I thought it would last 10 years plus. I had nothing but problems with it. I'm so glad they were willing to take it in on trade. That 2022 Colorado had the worst paint job I had ever seen on a new vehicle. Wiring problems, transmission shifting problems, Infotainment problems, it was a lemon. I like my new Colorado so far it's Awesome. Everything works and the paint looks Awesome like it should.
9/27/2025
Nickolaus, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Naquin Chevrolet-Nissan-Cadillac! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ELKHART, IN
Thomas B|2023 Chevrolet Colorado
Confirmed Service Customer
10/6/2025
Took my truck in for a oil change and tire rotation not sure if tires were rotated or not did show on the receipt
10/8/2025
Thomas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
GOSHEN, IN
Arthur Dennis And Ma I|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
10/7/2025
Davis and the body shop did a great job, could not have asked for more or better service and quality.
10/8/2025
We're happy you found our staff to be so supportive during your experience here at Tom Naquin Chevrolet-Nissan-Cadillac. If you have any further questions, please give us a call. We're always happy to help!
UNION, MI
Craig C|2021 GMC Canyon
Confirmed Service Customer
10/9/2025
Good friendly service as promised.
10/12/2025
Craig, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
OSCEOLA, IN
Myron S|2020 Chevrolet Impala
Confirmed Service Customer
10/10/2025
I took my car in for an oil change and tire rotation. It was done in an hour and I was on my way.
10/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GOSHEN, IN
David C|2016 GMC Terrain
Confirmed Service Customer
10/16/2025
we had good service there every body was very good and told us wat had to be fixed on our gmc terrian thank you
10/19/2025
David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
GOSHEN, IN
Wayne P|2016 Chevrolet Impala
Confirmed Service Customer
10/20/2025
I’m always pleased with the professional service staff of Tom Naquin dealership.
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ELKHART, IN
Lizabeth K|2025 Chevrolet Trax
Confirmed Service Customer
10/20/2025
We were there for the 5000 mile service on our vehicle and from arrival to departure everyone was very helpful and courteous!!! We appreciate everything!!! Tom Naquin customer service is the reason why we have been customers there for over 20 years (:
10/21/2025
We are very happy to have provided you with such a positive experience! Thank you for choosing Tom Naquin Chevrolet-Nissan-Cadillac and we hope to see you again.
MISHAWAKA, IN
William B|2025 Chevrolet Equinox
Confirmed Service Customer
10/21/2025
Very nice well organized
10/22/2025
William, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NORTH LIBERTY, IN
Robert I|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/21/2025
Customer service was good. $402 for a tire sensor is outrageous!
10/22/2025
Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ELKHART, IN
Lawrence L|2025 Chevrolet Corvette Z06
Confirmed Service Customer
9/24/2025
I took my 2025 Corvette ZO6 in to Tom Naquin service to address warning lights, ABS, Parking Brake, Front Collision and Electronic Stability illuminated on the dash. The car currently has 870 miles on the odometer and the problem showed-up intermittently after the first several hundred miles. The code reader showed an issue with the left front wheel speed sensor. A new sensor was ordered, which took two weeks to arrive. After installation, the problem was not solved. At this point I was told GM needed to approve replacement of additional parts. Another two weeks passed before approval was granted and parts, wheel hub and bearing, were installed, which fixed the problem. I believe that Tom Naquin was supportive and the delays in completing the repair can be attributed to GM. I seems unreasonable that it would take two weeks for GM to ship repair parts to a service center.
9/24/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Tom Naquin Chevrolet-Nissan-Cadillac
GRANGER, IN
Jeffrey W|2020 Chevrolet Traverse
Confirmed Service Customer
9/29/2025
great people
9/30/2025
Jeffrey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
ELKHART, IN
Richard P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/6/2025
Always a pleasure.
10/7/2025
Richard, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
NILES, MI
Pamela F|2015 GMC Yukon
Confirmed Service Customer
10/8/2025
They did multi things for my GMC. NEW tires, front breaks, fixed sensor, and my biggest issue was I backed into another car in my driveway. So was a wide range of both body shop and service center. Appreciate all these guys both in body shop and service dept. They are top notch!!!
10/10/2025
Pamela, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ELKHART, IN
Tonda B|2024 Chevrolet Trax
Confirmed Service Customer
10/17/2025
I showed up was checked in promply. My wait time was minimal.
10/19/2025
Tonda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BRISTOL, IN
David C|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/23/2025
Took my car in for some repairs and the body shop did an outstanding job.... Thanks guys for taking great care of me!!!
10/26/2025
David, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Naquin Chevrolet-Nissan-Cadillac! If you have any further questions, please give us a call. We're always happy to help!
ELKHART, IN
Devin B|2022 Chevrolet Tahoe
Confirmed Service Customer
10/24/2025
Ive only ever delt with the service department, but the guys are great. They answer all my questions. We dug into some warranty questions I had on my Tahoe. Expectations on future maintenance schedule stuff and everybody has been awesome to deal with.
10/26/2025
Devin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MISHAWAKA, IN
Brian A|2012 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
Service was done in a timely fashion as I waited.
10/26/2025
Brian, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
UNION, MI
Cynthia L|2026 Chevrolet Equinox
Confirmed Sales Customer
10/24/2025
salesman was funny and great
MICHAEL KARPENKO
10/26/2025
Cynthia, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ELKHART, IN
Robert S|2013 Chevrolet Corvette
Confirmed Service Customer
10/24/2025
my experience was fine. I was under the impression that there was a check list to check several items on the car . did not get anything showing what was checked. I do know that they didnt look at the windshield wipers because both needed replaced they have torn rubber. So i wonder how well my car got checked.
10/27/2025
Robert, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (574) 584-3328 at your earliest convenience to discuss how we can turn your experience into a positive one.
SOUTH BEND, IN
Robert O|2025 GMC Sierra 1500
Confirmed Service Customer
10/28/2025
Arrived a few minutes early and they got me in a little early. Service was quick and they did a great job!
10/29/2025
Robert, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
GRANGER, IN
Matthew I|2017 Chevrolet Suburban
Confirmed Service Customer
10/29/2025
Always treated like family!
10/31/2025
Matthew, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
David C|2016 GMC Terrain
Confirmed Service Customer
10/30/2025
your service is great every is great and tell you what is worng and takes care of it and every b0dy is nice
11/2/2025
David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GOSHEN, IN
Waneta T|2025 Chevrolet Trax
Confirmed Service Customer
11/4/2025
Friendly professional
11/5/2025
We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
MIDDLEBURY, IN
Edwardo G|2022 GMC 1500 Sierra
Confirmed Service Customer
11/4/2025
Good
11/5/2025
Edwardo, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
ELKHART, IN
Mallikarjun P|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/5/2025
From the start , all staff members are very professional , prompt and courteous
11/5/2025
Mallikarjun, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRANGER, IN
Phyllis T|2020 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Replaced right mirror
10/23/2025
Phyllis, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
UNION, MI
Carol T|2025 Chevrolet Trax
Confirmed Service Customer
10/24/2025
Car showed low tire pressure for the second time in 3 weeks. Stopped by tom naquin Chevrolet to have the tire checked for the problem. They were great. Got in for service in 2 hours. I was impressed by their quick response. There was a hole in my tire and it was fixed and ready to go in 30 minutes. I couldn’t be happier with the service i received.
10/26/2025
Carol, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ELKHART, IN
Deborah S|2018 Chevrolet Equinox
Confirmed Service Customer
10/25/2025
My experiences with Tom Naquin have always been positive. They are always professional and courteous when I am there having my vehicle service or repaired.
10/27/2025
Deborah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
ELKHART, IN
Vonda M|2011 Chevrolet Cruze
Confirmed Service Customer
10/29/2025
Amazing customer service. As always repairs on my car look amazing.
11/1/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OSCEOLA, IN
Gary R|2024 Chevrolet Colorado
Confirmed Service Customer
10/30/2025
very positive
11/2/2025
Gary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ELKHART, IN
Dan S|2023 GMC Canyon
Confirmed Service Customer
10/31/2025
It was fine. Problem taken care of. In & out.
11/3/2025
Dan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GRANGER, IN
Jeffrey G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/4/2025
Always great to work with, I have been buying from Naquin for over 25 years!
TRACY MCDONALD
11/5/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRANGER, IN
Arthur Dennis And Ma I|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/5/2025
Fast service and great work, as usual with Tom Naquin
11/6/2025
Thank you so much for the wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
UNION, MI
Robert H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Friendly and efficient staff. Easy to make an appointment. Clean and bright waiting room
11/9/2025
Robert, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
MISHAWAKA, IN
Adam C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/7/2025
payton, lance, and greg and very good to work with....excellent team
PAYTON GARTNER
11/9/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SOUTH BEND, IN
Mark R|2015 Chevrolet Volt
Confirmed Service Customer
11/8/2025
The whole process went very well. After both routine service and the body work was completed, I was very satisfied with the results. Would continue to use them for any work I need completed.
11/10/2025
Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SOUTH BEND, IN
Debra D|2026 Chevrolet Equinox
Confirmed Sales Customer
11/10/2025
I was very worried about getting a car since my lease was coming due. My husband always took care of this. I am a widow now. I was so lucky to have Payton Gartner as my salesman. I felt at ease and everything went so smoothly. Lance did a great job as well explaining patents etc. I highly recommend Payton and Tom Naquin dealership.
PAYTON GARTNER
11/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MISHAWAKA, IN
Davis P|2024 Chevrolet Colorado
Confirmed Service Customer
11/10/2025
Quick and easy.
11/11/2025
Davis, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
MISHAWAKA, IN
Steven S|2022 Chevrolet Colorado
Confirmed Service Customer
11/17/2025
The people at Naquin always treat me like royalty, they are kind and happy to see me whenever I show up.
11/19/2025
Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Naquin Chevrolet-Nissan-Cadillac! We can't wait to see you again, have a great day.
ELKHART, IN
Joe S|2018 Chevrolet Colorado
Confirmed Service Customer
11/18/2025
Great customer service from Matt Iemma
11/20/2025
Joe, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of help, please let us know!
ELKHART, IN
Robert H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
I had a unique situation with the repairs needed and the Team at Tom Naquin was tremendous. The Service Tech took the time to correctly diagnose what was wrong and make the proper repairs, plus the Service Rep, Bill worked through all of the odd warranty circumstances, keeping me informed of the progress at every turn and was an absolute pleasure to work with. I will definitely be back for future service needs.
11/23/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MISHAWAKA, IN
Kurt H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
Friendly, timely and great service.
11/25/2025
Kurt, thank you for your kind words and this wonderful review! Until the next time we meet, take care!
GRANGER, IN
Gail W|2024 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Just had an oil change and tire rotation..took about an hour, which was expected..they washed my dirty car which was very nice..everyone was very pleasant..
11/24/2025
Gail, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRISTOL, IN
Nathan R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/25/2025
A great buying experience and a great team at Tom Naquin.
TRACY MCDONALD
11/25/2025
Nathan, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
GOSHEN, IN
Diane N|2020 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Everything was excellent as always
12/7/2025
Diane, we appreciate your positive review about your experience with us! We hope to see you soon!
OSCEOLA, IN
Joseph G|2012 Chevrolet 2500 Silverado
Confirmed Service Customer
12/7/2025
Your tech cracked my dash from prying the airbag cover out of the passenger side.
12/7/2025
Joseph, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to us at (574) 584-3328 to speak to our manager directly.
MISHAWAKA, IN
Scott C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/16/2025
service is always great, but this visit was different. no one opened the garage door so i had to walk in and proceeded to wait 15 minutes until someone showed up to wait on me. Service itself was prompt so that was good, i think about 45 minutes. While waiting Mr Naquin came out and talked to me next to the new trucks, that was a nice experience. i saw my truck get pulled up outside and preceded to wait about 10-15 minutes until the paperwork was brought in for me to pay, by then i was ready to leave. Just not the service i have always received, sorry to complain but you asked. Scott Bristol, IN
12/18/2025
Scott, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (574) 584-3328 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
BRISTOL, IN
Cynthia S|2024 Chevrolet Trax
Confirmed Service Customer
12/17/2025
Very friendly and helpful.
12/19/2025
Cynthia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRANGER, IN
Robert H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Friendly and knowledgeable staff
12/24/2025
Robert, we're glad to hear you found our staff was so knowledgeable and Friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MISHAWAKA, IN
Scott C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/21/2025
Great team, very knowledgeable and helpful throughout the entire transaction!
TRACY MCDONALD
11/24/2025
Scott, we're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!
ELKHART, IN
David C|2016 GMC Terrain
Confirmed Service Customer
11/21/2025
they are very good and nice people
11/24/2025
David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GOSHEN, IN
Myron S|2020 Chevrolet Impala
Confirmed Service Customer
12/2/2025
My battery died and they installed a new battery and had me on my way in less than a half hour.
12/2/2025
We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
GOSHEN, IN
William T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/16/2025
Everyone was great, Tracy did a great job!
TRACY MCDONALD
12/17/2025
William, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
OSCEOLA, IN
Daniel A|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/24/2025
Fantastic/ flexible. Appreciate all the help from Nik and his team.
TRACY MCDONALD
12/24/2025
Daniel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WORTH, TX
Mark B|2026 Chevrolet Colorado
Confirmed Sales Customer
12/24/2025
no high pressure sales tactics,made me feel a part of the Naquin family as soon as i walked in the front door ,M y sales person, Peyton was straight up and honest.I will reccomend Tom Naquin to all my friends at work.
PAYTON GARTNER
12/24/2025
Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WAYNE, IN
Jerome K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/25/2025
I shopped them all and always end up buying here at Naquins
ROBERT TEZICH
12/25/2025
Jerome, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKHART, IN
Robert K|2023 Chevrolet Corvette Z06
Confirmed Service Customer
1/8/2026
Very helpful with the recall on our 2023 Z06
1/9/2026
Robert, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
JONES, MI
Jason F|2022 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
Notified that a service was not due and saved us some money!
1/9/2026
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
ELKHART, IN
David C|2016 GMC Terrain
Confirmed Service Customer
1/19/2026
we find very good service there we have been coming there for mabey ayear now and it is a great place i would not go any where else
1/20/2026
David, thank you so much for your positive comments about Tom Naquin Chevrolet-Nissan-Cadillac! We are always more than happy to assist you if anything else comes up. Take care!
GOSHEN, IN
Joseph B|2016 Chevrolet Colorado
Confirmed Service Customer
12/26/2025
I'm used to a detailed description of the things they checked on. The 29 point inspection, which I did not receive like I do from Nissan. Also, the Nissan service always washes my vehicle.
12/27/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
EDWARDSBURG, MI
Robert J|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/26/2025
The experience was great.
TRACY MCDONALD
12/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
GOSHEN, IN
Thomas M|2019 GMC Terrain
Confirmed Service Customer
12/29/2025
Quality service. Thank you!
12/30/2025
Thomas, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MISHAWAKA, IN
Marshell B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
They got me in before my appointment,and out inshort time.did it quickly GREAT JOB THANK YO
1/13/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
ELKHART, IN
